Cookie Policy

This Cookie Policy explains how AERLO Limited (trading as AERLO) uses cookies and similar technologies when you visit or use www.aerlo.co.uk.

It explains what cookies are, why we use them, the types of cookies we use, and the choices available to you.

This Cookie Policy should be read alongside our Privacy Policy.

AERLO Limited (trading as AERLO) is the operator of the AERLO platform and the Data Controller responsible for personal information collected through cookies where applicable.

Website: https://www.aerlo.co.uk
Email: support@aerlo.co.uk
ICO Registration Number: ZC040874

Cookies are small text files stored on your device when you visit a website.

They allow websites to remember information about your visit, such as your login status, preferences and browsing session, helping websites function efficiently and securely.

Cookies cannot normally identify you directly, but they may be associated with information relating to your account or device.

AERLO uses the following categories of cookies.

AERLO uses Google Analytics to collect anonymous information about how visitors use the website.

Google Analytics may collect information including:

• pages viewed
• session duration
• referring websites
• browser type
• operating system
• approximate geographic region
• device type
• interaction with website features

This information helps us improve the platform and understand how members use AERLO.

Google Analytics may set cookies on your device where you have given consent.

For more information, please see Google’s Privacy Policy: https://policies.google.com/privacy

When you sign in to AERLO, authentication cookies are used to:

• verify your identity
• keep you securely signed in
• protect your account
• maintain your session while using the platform

These cookies are essential to provide member services and cannot be disabled while using authenticated areas of the website.

Security cookies help protect both AERLO and its members.

They may be used to:

• detect suspicious activity
• prevent spam
• reduce fraudulent account activity
• protect against automated attacks
• maintain platform integrity

These cookies are essential to the safe operation of the website.

Some trusted third parties may place cookies through AERLO in order to provide services on our behalf.

These may include providers responsible for:

• website analytics
• secure payment processing
• embedded Google Maps, after Functional consent
• fraud prevention
• website functionality

These providers operate under their own privacy policies and cookie practices.

As AERLO continues to develop, additional cookies may be introduced to support new platform features.

Examples may include:

• member messaging
• booking systems
• premium listings
• payment services
• embedded maps
• multimedia content

Where legally required, we will obtain your consent before using any new non-essential cookies.

When you first visit AERLO, you will be presented with a cookie banner allowing you to:

• Accept All Cookies
• Reject Non-Essential Cookies
• Manage Cookie Preferences

You can change your preferences at any time through the Cookie Settings link available on the website.

Most web browsers also allow you to:

• view cookies
• delete cookies
• block cookies
• receive notifications when cookies are set

Please note that disabling essential cookies may prevent parts of AERLO from functioning correctly.

Some cookies exist only while your browser session remains active.

Others remain on your device for a defined period to remember your preferences or improve future visits.

Cookie lifetimes vary depending on their purpose.

We may update this Cookie Policy from time to time to reflect:

• legal requirements
• changes to our services
• new technologies
• improvements to the platform

The latest version will always be published on our website.

If you have any questions regarding our use of cookies, please contact:

Email: support@aerlo.co.uk
Website: https://www.aerlo.co.uk
ICO Registration Number: ZC040874